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Warranty & Care
From the moment of purchase, your piece is supported through its warranty and cared for by our authorised specialists. Here you'll find information on warranty activation, care guidance and after-sales support.
From the moment of purchase, your piece is supported through its warranty and cared for by our authorised specialists. Here you'll find information on warranty activation, care guidance and after-sales support.
Manual Activation
Your warranty is activated at the time of purchase. As activation methods vary by brand.
Our boutique associate completes your warranty card at the boutique, recording the reference number, serial number, purchase date and the official retailer stamp. This card confirms your warranty and should be kept in a safe place for future reference.
Depending on the brand and piece acquired, your warranty varies between 2 to 5 years. Please visit the warranty appendix for further details.
Warranty cards cannot be reissued. If yours is lost or damaged, please speak to our boutique associates for guidance on next steps.